Custom HomesA Custom Experience Like No Other

Gate 1Discovery

You Give Us: Your vision and goals for your project

We Give You: A sketch & ballpark budget number

• You’ll meet with a Design-Build Specialist to share your vision for your project
• Our team will create a preliminary sketch plan of the project so you have a visual of what we’ve discussed
• We’ll also get you a feasibility budget so you have a ballpark range of what this project investment level would look like

Gate 2Design & Evaluation

You Give Us: The initial investment and go-ahead to start dialing in your vision

We Give You: A 3D model and proposal

Phase I

• We develop your sketch into a 3D model with the goal of designing both the flow and function of your project

Phase II

• Once that model is in place, you’ll work with our design professionals to select all the unique design elements of your project such as fixtures, flooring, cabinets, and countertops
• When you’re finished with those selections, we can present a proposal and finished design plan that shows all the elements and features we collaborated on

Note: Once you have the estimate and design plans, you can confidently plan your financial strategy. If you’re working with a lender, now is a great time to contact our preferred mortgage partner to help with pre-qualification.

Gate 3Agreement

You Give Us: The initial investment and go-ahead to start dialing in your vision

We Give You: A 3D model and proposal

• In this phase, we’ll get your sign-off on build plans, specifications, selection catalog, and construction agreement. We’ll also submit permit applications.
• With your financial plan in place, we’ll begin ordering components and materials
• We’ll also start scheduling resources for your project

Gate 4Construction

We Give You: Regular updates and milestone check-ins as we move through the project

You Give Us: Confirmation we’re on the same page as we move through the stages of construction

• Before we get started, we’ll have a pre-construction meeting where you’ll meet your Site Manager to go over expectations and project logistics
• The first major checkpoint will be the pre-mechanical meeting – At this meeting, we’ll go over the planned locations for electrical, plumbing and HVAC to make sure it aligns with your expectations before we get things installed
• The next big step is the close-in walkthrough – Before we “close in” your ceilings and walls, the Site Manager will walk through the home with you to assure that devices, fixtures and lights are properly located
• The final step is the pre-finish meeting – At this meeting, you’ll review all the final aesthetic choices such as flooring, cabinetry, countertops, backsplash, paint, and trim. We’ll confirm all details to ensure proper installation.

Gate 5Project Completion

We Give You: Your finished project and orientation information for your new space

You Give Us: Your feedback on the project

• Your house has passed final inspection and your home is now ready for a Substantial Completion Review
• You’ll tour the new space with your Site Manager and review the features and any maintenance requirements you’ll need to know about
• After you’ve had time to settle in, we’ll visit with you to celebrate your completed project
• About 60 days after completion, we’ll send you a survey to get your feedback on the project as a whole
• Our Customer Service Team will be available to you for any questions that arise and will send a reminder before your one-year warranty expires