Purchasing a home is one of life’s biggest moments! It can also be one of life’s biggest investments – which is why homebuyers want their new home experience to be as seamless and enjoyable as possible, with no surprises and minimal problems.
However, nearly 60% of people who built a new home felt stressed, anxious, or frustrated during the construction process, according to industry data. And 85% say they experienced delays of one kind or another during construction.
For those who come into the experience with their hopes and dreams riding on a perfect outcome, unexpected challenges can be very stressful.
The good news? EGStoltzfus is taking the stress down a notch by offering our customers a new way to communicate with our team and stay involved in the homebuilding process. Enter the EGS app!
The new EGS app reduces the stress of buying a home and helps build great relationships with customers.
Working with software developer NoviHome, EGStoltzfus recently launched an app that homebuyers use to engage with our support teams and monitor the progress of their home’s construction.
Once a buyer goes under contract, they can use the EGS app to:
The goal is to create a smooth homebuying experience and help customers build a closer, more fulfilling relationship with EGStoltzfus.
The EGS app makes it easy to stay updated on homebuilding progress and chat directly with their EGS support team.
After the homebuyer chooses their neighborhood, homesite, and home plan and officially go under contract, the EGS app becomes the buyer’s primary communications tool.
They receive regular updates including construction photos and videos from their EGS support team, who they can engage with at any point throughout the building process.
The goal is to help our customers stay up to date on recent tasks and make sure they feel noticed and taken care of during their homebuying experience, from start to finish.
See photos and videos of your home being built right before your eyes.
EGStoltzfus believes that keeping customers well-informed through the EGS app can improve the communication process and more easily keep customers engaged, emotionally connected, and excited about their new home.
They’ll have a familiar reference point for all the key decisions they’ve made, and both the homeowner and EGS team will have a detailed record of important milestones.
The EGS app also allows excited customers to share their homebuilding progress with friends and family members, easily keeping them updated along the way!
It’s just one more way we ensure that our buyers are satisfied with their EGStoltzfus experience.
To learn more about EGStoltzfus Homes, where we build, and what sets us apart from other PA builders, contact our team at (717) 537-6968 or connect online.
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